Sunday, December 23, 2007

Learn Chinese - Global retailers need to grasp market nuances

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BIZCHINA / Weekly Roundup

Global retailers need to grasp market nuances

By Zheng Lifei (China Daily)
Updated: 2007-07-11 14:41

It's still not too late for global retailers to enter the lucrative
Chinese consumer market, but they should first understand the nuances of
the market and find the right business models in order to win, say
experts.

China's consumer market, expected to become the world's second largest
after the United States by 2015, according to investment bank Credit
Suisse, presents enticing opportunities for retailers.

Some early movers such as US retail giant Wal-Mart and French firm
Carrefour have already set up shop in China while many others are
considering joining the fray.

"I would say it is still not too late for other global retailers to enter
the market," said Michael Silverstein, senior partner and managing
director of Boston Consulting Group.

As the economic boom in China's major cities - where most global
companies are concentrated - spreads to second- and third-tier cities, it
is expected to fuel an increasing demand for consumer goods in those
areas, said Hubert Hsu, a senior partner and managing director of the
Hong Kong office of Boston Consulting Group.

Understanding China's unique landscape and culture, both Silverstein and
Hsu agree, is the first step toward developing a winning retailing
strategy.

Winning in the scramble for China's retail customers will depend on how
quickly a retailer, especially one from outside China, understands the
economic, geographic and cultural landscape of its market, Hsu said.

"Finding the right local partner is one of the keys to success,"
Silverstein said.

The urban, coastal and inland markets in China, Silverstein said, are
quite different and demands different requirements for retailers. Local
partners, he said, would help foreign players adapt to local needs.
"Missing the nuances is to miss the opportunities."

Latecomer retailers, Silverstein suggested, may look at the secondary
cities first to avoid the fiercely competitive markets in top cities such
as Beijing and Shanghai.

(For more biz stories, please visit Industry Updates)

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